Associate Business Analyst

Gensuite, LLC
Job Description
If you are looking for a variety of challenging projects with global reach, Gensuite LLC is right for you. Our team members enjoy a dynamic, positive work environment with opportunities that challenge and reward. Successful candidates demonstrate excellent communication and cross-functional team skills as well as a strong record of initiative and creativity and above all, a passion to create value for the customer.

We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; Company-sponsored group healthcare and life insurance plan.
Responsibilities:
  • Gathering & understanding requirements from the customers.
  • Drafting Business Requirement  Documentation for project specifications.
  • Develop a critical understanding of clients’ operations and systems
  • Act as liaison with product developers to ensure technical compatibility and user satisfaction
  • Communicate business requirement specifications to the development team and work with them to scope feasibility of required change; communicate the same to customers.
  • Participate in  the User Acceptance Testing  for various updates in Gensuite applications if required
  • Provide Application Specific training to Gensuite subscribers
  • Troubleshoot / escalate the user inquiries timely via email, phone or other tracking tools.
Education:
  • B.E / B.Tech degree in information systems/computer science, engineering/science fields, communications, and computer-related training
Qualifications & Experience:
  • Bachelor’s degree in information systems/computer science, engineering/science fields, or equivalent experience
  • 1-3 years relevant experience, highly desired
  • Excellent written and verbal communication skills
  • Strong time management, organization, and project skills
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
  • Basic computer troubleshooting skills
  • Knowledge of HTML and web-based software solutions
  • Experience writing queries involving multiple tables from MS Access, SQL Server, etc., highly desired
 
Contact Information